CCPA Compliance

TokenCustom is committed to respecting the privacy rights of California residents under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). This page explains how we comply with these laws and how you can exercise your rights.

Scope and Applicability

The CCPA/CPRA applies to California residents and grants them specific rights regarding their personal information. While TokenCustom does not collect personal information through user registration or accounts, we may collect certain data automatically through website interactions, including cookies, web beacons, and analytics tools. This data may include IP addresses, browser types, device identifiers, and usage patterns that qualify as personal information under the CCPA/CPRA.

Your Rights Under CCPA/CPRA

As a California resident, you have the following rights:

Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. While we do not sell personal information for monetary consideration, we may allow third-party analytics and advertising partners to collect data for targeted advertising, which may constitute "sharing" under CPRA.
Right to Non-Discrimination: You may exercise your rights without being denied goods or services, charged different prices, or given a different level of service.
Right to Correct: You may request correction of inaccurate personal information we hold about you.

How We Comply

TokenCustom complies with CCPA/CPRA by:

Providing clear notice of data collection practices in our Privacy Policy
Not selling personal information for monetary value
Offering a clear opt-out mechanism for data sharing with advertising partners
Responding to verified consumer requests within legally mandated timeframes
Training staff on CCPA/CPRA requirements

Data We Process

Under CCPA/CPRA, the following categories of personal information may be collected:

Identifiers: IP address, device identifiers, cookie IDs
Internet Activity: Pages visited, time spent, clicks, interactions with content
Commercial Information: Data about your engagement with our tools, such as which tokens or exchanges you view
Geolocation Data: Approximate location derived from IP address
Usage Data: Browser type, operating system, referral source

Legal Basis for Processing

Under CCPA/CPRA, we rely on legitimate business purposes for processing personal information, including:

Providing and improving our website services
Conducting analytics and market research
Ensuring website security and functionality
Complying with legal obligations

How to Exercise Your Rights

To exercise your CCPA/CPRA rights, please submit a request by emailing us at [email protected] with the subject line: "CCPA Request". Include your full name, email address, and the specific right you wish to exercise. We may request additional information to verify your identity, such as your physical address or last four digits of your SSN if previously provided.

Response Timeframes

We will acknowledge your request within 10 business days and respond fully within 45 calendar days. If additional time is needed, we will notify you and explain the reason for the delay, up to a maximum of 90 days total.

No Discrimination Policy

TokenCustom does not and will not discriminate against you for exercising your CCPA/CPRA rights. You will not be denied access to our services, charged different rates, or receive a different quality of service because you made a request under this law.

Updates and Changes

We may update this CCPA Compliance page periodically. Any material changes will be posted here with an updated "Last Updated" date. We recommend reviewing this page regularly.